A1 Comms Group is currently seeking an experienced Sales Team Leader to join our vibrant call centre team based in Derby.  This is a full-time, permanent position and will see you joining a dynamic telecoms business that inspires a fast-paced culture and fosters personal progress.

WHAT WE OFFER

We offer a great shift pattern, working 4 days in a row from 08:00 – 20:15, followed by 4 days off – allowing you to spend more time doing the things you love outside of work!

  • Basic salary of £27,000 per annum
  • Commission – realistic OTE £45,000 (uncapped commission structure)
  • Option to work on a ‘Hybrid’ working basis or office basis to suit
  • Comprehensive training program
  • Fantastic career progression opportunities
  • 20 days holiday each year + holiday increase after a year’s service
  • Pension scheme with employer contributions
  • Cashback Health Plan
  • Employee ‘Friends and Family Discount Scheme’
  • Bike to work scheme
  • Free on-site parking

THE ROLE

Working within a vibrant and fast-paced sales environment, you will be providing administrative and people management support to the sales team. As a Sales Team Leader, you’ll be promoting and cross-selling products and services to our customers, while identifying areas of development and providing coaching across the telesales team.

Key Responsibilities as a Sales Advisor:

  • Conduct monthly 121 reviews with each member of your team
  • Set individual and team targets in line with SMART methodology
  • Support the Telesales Manager in motivating, coaching, and mentoring the Telesales team to gain engagement and driving performance
  • Maximise service and sales profitability by upselling and cross-selling products and services
  • Achieve set sales targets and KPI’s – hitting personal, departmental and company objectives
  • Ensure all procedures, rules and regulatory compliance standards are consistently achieved
  • Provide feedback and coaching to the team and ensure consistency with quality, compliance, and individual performance
  • Support the Telesales Manager in recruitment and selection of potential sales agents

THE SUCCESSFUL PERSON

We are looking for passionate and resourceful individual possessing a strong desire to succeed. Professionalism and the ability to coach and support a team are vital, as is the ability to think on your feet and reach set objectives.

Key Skills and Experience Required:

  • Experience in people management, including providing feedback and coaching in a sales environment, as well as being able to deliver team meetings
  • Strong communication and interpersonal skills
  • A positive and pro-active attitude, with the ability to stay focused when under pressure
  • Highly computer literate with excellent excel skills
  • Confidence to overcome and handle objections
  • Experience in a target driven telesales environment
  • Capable of ensuring all procedures, rules and regulatory standards are achieved

PLEASE NOTE: That it is a regulatory requirement that a basic DBS check is carried out on all successful candidates. The cost will be reimbursed by the company at the onset of your employment.

If this sounds like the career opportunity for you, we would love to discuss what we have to offer, please send your CV to [email protected]